A product is something with specific characteristics: composition, weight, price, shelf life. It can be measured with a ruler or scales. The American Marketing Association defines a brand as «a name, term, sign, symbol, design, or combination thereof for the purpose of identifying and distinguishing goods» — this formulation sounds technical, but the key word here is «identification», not «production». A product is made by a factory, but identification in consciousness is built by something else.
James R. Gregory and Charles Brymer from Interbrand put it more strictly: a brand is a mental construct, and it does not exist as a physical object. It cannot be picked up, disassembled into parts, or sent to a warehouse. It only lives where there is a person who thinks about or remembers the product.
Here lies the main mistake of most marketing teams: they confuse identity and image. Identity is what a company conveys: mission, visual code, tone of communication, promise. Image is what has actually formed in the audience's mind. These two things almost never fully coincide, and the gap between them is a normal state, not a strategic failure.
Coca-Cola launched the 'Share a Coke' project in 2011 year: they replaced the logo on the bottle with popular names. The company did not invent a new brand meaning — it gave consumers a tool to assign the product to themselves. The result was the first sales growth in more than ten years, by 2%, and over 500 thousand unique posts on social media. People themselves created content and gave the product personal meaning. The company simply opened the door.
So the answer to the question 'who creates a brand' is double. The company lays down the material: the product, the visual system, communication. But the final assembly of meaning is made by the consumer, and he has the right to put together not the picture that was originally intended. That is exactly why strong brand teams regularly measure not only identity (what we say), but also image (what people think of us) — and adjust the strategy if the gap is growing.
A product without a brand is a common phenomenon, not an anomaly. Generics in pharmacies, no-name fasteners in the construction market, vegetables at the roadside — all of these are products with zero brand overlay, and they sell because the buyer is looking for function, not meaning. On such markets, investments in branding often do not pay off: competition is based on price and availability, not emotion.
A brand without a product is a rare situation and usually temporary. One can maintain reputation for some time on old assets (as happens with brands that cease production but retain licenses), but without a physical or digital product that people actually consume, a brand begins to crumble within a few years. Associations without experiential confirmation fade away.
In all other cases where the buyer has a choice and time to think, the absence of a brand is not a neutral position, but a decision to compete only on price. Such a strategy works, but it requires constant leadership in costs, not 'we simply haven't done branding yet'.
It won't happen quickly, and any promises of 'boosting the brand in three months' should be regarded as marketing lies. Nike launched the slogan 'Just Do It' in 1988 year — but behind it stood almost two decades of work with the product and athletes. Over the following ten years, the company increased revenue from $877 million to $9,2 billion and captured 43% of the North American athletic footwear market. This is not the result of one lucky campaign, but the convergence of a strong product, a precise slogan, and a long-term effort.
The Apple logo cost the company 1971 year $35 — a symbolic sum for a sketch that nobody then considered a future icon. Only years later, when the product confirmed the promise of simplicity and innovation, the mark became worth billions within the brand's market capitalization; the company later gifted the designer shares worth $1 million — a beautiful gesture, but it was not this that made the brand, but decades of product discipline.
Practical conclusion: turning a product into a brand is not a one-time campaign, but a process lasting at least 5-10 years, which requires consistent product quality, repeatable experience, and consistent communication without changing direction every year.
| Parameter | A strong brand | A weak brand / no-name |
|---|---|---|
| Pricing | Premium pricing, loyalty to price increases | Competition only on price, sensitivity to discounts |
| Repeat purchases | High share without comparable alternatives | Each purchase is a new comparison of options |
| Resilience to crises | Forgiveness of mistakes, if reputation has been built up | Customer churn after the first failure |
| Cost of acquiring a customer | Decreases due to referrals and recognition | Always high, depends on advertising budgets |
| Company valuation for sale/investment | Brand is accounted for as a separate asset in capitalization | Only material assets are evaluated |
The formula used by Vladislav Kreinin (Sber) describes how a brand gains these advantages: multisensory experience, empathy — the feeling that the brand understands you — and connection with important life events of a person. This is exactly what a generic brand cannot provide in principle, because it operates on a different logic — cost minimization, not meaning creation.
The difference is not in the advertising budget. It is in whether the product has been integrated into the consumer's identity. An ordinary product solves a task and is forgotten. LVMH starts talking about something important to the person — Nike speaks about character and discipline, Apple about taste and simplicity, Coca-Cola about moments and community, which it has enhanced through personalized names on bottles.
A practical signal that the brand has transcended the product: the audience begins to use it in a metaphorical sense — 'do it like Apple', 'this is a straight Nike approach' — outside the purchase context. When the brand name becomes a metaphor or part of everyday language, this is a sign that consumers have built a semantic layer above the product themselves, and the company at this point is no longer the main author of its brand — it is its guardian.